Effective Date: [May 1st, 2026]
This policy outlines the terms regarding payments, refunds, and services provided by SourceWithJennifer.USAdirect through www.sourcewithjennifer.com.
By using our services, you agree to the terms below.
1. Nature of Our Services
SourceWithJennifer.USAdirect operates as a product sourcing service, not a traditional retail store.
We assist clients in:
- Sourcing products and vehicles
- Coordinating purchases
- Arranging shipping and logistics
We do not manufacture or own all products listed.
2. Commitment Fee (Custom Sourcing)
A commitment fee is required before any custom sourcing begins.
- This fee confirms serious intent
- Covers time, research, and sourcing efforts
- Is strictly non-refundable
No sourcing work will begin without this fee.
3. Payments & Orders
- Full payment is required before order processing or shipping
- Once payment is made and order is confirmed, the transaction is considered final
4. Curated Pallets
- Prices are listed clearly at the time of purchase
- Once a pallet is confirmed and paid for, it is considered a final sale
- No refunds or returns are accepted after purchase
5. Value Deal Pallets
- Products are offered at reduced prices based on condition and availability
- Items may vary in condition and may require minor repairs or refurbishment
All value deal pallets are sold as-is based on condition
- No refunds or returns are accepted
6. Product Condition
We provide available details before purchase; however:
- Final condition is accepted by the buyer at the time of agreement
- We are not responsible for product performance after delivery
7. Shipping & Logistics
- Shipping is arranged through third-party logistics providers
- Once items are shipped, responsibility transfers to the shipping provider
We are not responsible for:
- Shipping delays
- Customs clearance issues
- Damages during transit
8. No Refund After Shipment
- Once an order has been shipped, no refunds or cancellations are allowed
9. Service-Based Nature
As a sourcing service:
- Payments cover sourcing, coordination, and service delivery
- Refunds are not issued for completed services
10. Exceptions
Refunds will only be considered if:
- An order cannot be fulfilled due to supplier unavailability
- Payment was made in error
All such cases will be reviewed individually.
11. Client Responsibility
Clients are responsible for:
- Reviewing product details before purchase
- Understanding the nature of value-based and condition-based goods
- Complying with import regulations in their country
12. Contact Information
If you have any questions regarding this policy:
Email: [email protected]
Phone: +1 (785) 491-8485
Website: www.sourcewithjennifer.com